Tag: Grab

PCC: Grab PHL’s quality of service “decreased” after Uber exit from Southeast Asia

(Eagle News) — The quality of services provided by Grab Philippines has declined after its parent company acquired the Southeast Asian business of Uber Technologies. This is according to the Philippine Competition Commission, whose Mergers and Acquisitions office conducted a motu proprio review of the transaction. In making the conclusion, the PCC noted that prior to the transaction, “prices charged by Grab have been flat to declining, while post-transaction prices have been increasing, despite the increased supply […]

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Grab asks LTFRB to set aside order vs P2 per minute travel charge

(Eagle News)–Grab Philippines has asked the Land Transportation Franchising and Regulatory Board to set aside its April 19 order directing the company to suspend its P2 per minute of travel time additional charge. According to Grab, in the first place, the order was  “contrary to law and applicable jurisprudence.” It said almost all Transport Network Companies impose such charges. Even taxi companies, it said, did the same. “The suspension on the per minute charge imposed […]

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LTFRB accredits ride-hailing firm Micab

(Eagle News) — The Land Transportation Franchising and Regulatory Board on Monday, April 30, accredited another Transport Network Company following Uber’s exit from the Southeast Asian market. Micab Systems Corp. became the fifth TNC accredited this year, after Golag Inc. Hirna, Hype and Ipara, after its accreditation order was signed by LTFRB Chair Martin Delgra III, LTFRB Board Members Aileen Lizada and Ronaldo Corpus. The order was attested to by Executive Director Samuel Jardin. Micab’s accreditation will be […]

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Grab to roll out feature that will hide passengers’ destinations from drivers before booking acceptance

(Eagle News) — Some Grab Philippines drivers will no longer see the destination of a prospective passenger unless the booking is accepted starting Friday, April 27. Grab Philippines made the announcement on Tuesday, April 23, following complaints about abusive Grab drivers who choose whom to accept as their passengers. According to Brian Cu, Grab country manager,  25 percent of Grab drivers who, based on records, have a low acceptance rate will initially have the new feature. […]

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Grab PHL: Around 500 drivers sanctioned for unjustified cancellations of bookings

(Eagle News)—Grab Philippines on Monday, April 23, said it had sanctioned around 500 of its drivers for their repeated and unjustified cancellations of bookings. Grab Country Head Brian Cu made the statement after PBA Rep. Jericho Nograles revealed over the weekend that Grab did not comply with a 2015 Land Transportation Franchising and Regulatory Board order directing them to remove a feature that enabled drivers to refuse passengers. “We will never tolerate any behavior that compromises […]

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Nograles: Grab not implementing LTFRB order it remove feature that allows drivers to refuse passengers

(Eagle News)–PBA Rep. Jericho Nograles on Sunday, April 22, revealed that Grab has not been implementing a Land Transportation  Franchising and Regulatory Board order that it remove its feature that enables drivers to refuse passengers. In an interview over dzbb, Nograles said the order was given as early as September 2015. “Ang specific instruction is really tanggalin yung capacity to know the rider’s destination and capacity to know the cost of the trip, dahil naniniwala […]

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Grab PHL to appeal LTFRB order suspending its implementation of P2 per minute of travel time extra charge

(Eagle News) — Grab Philippines on Thursday, April 19, said it would appeal the Land Transportation Franchising and Regulatory Board order suspending its imposition of  a P2 per minute of travel time extra charge on riders. In a statement, Grab said the charge was, after all, “legal” and was based on a 2015 Department of Transportation and Communications order that authorized TNCs to set their own fares. Brian Cu, Grab country head, said in the […]

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UPDATED: LTFRB suspends Grab implementation of P2 per minute of travel time extra charge

By Meanne Corvera Eagle News Service The Land Transportation Franchising and Regulatory Board has suspended the P2 per minute of travel time extra charge of Grab Philippines. In an order dated April 18, the LTFRB said the suspension was “pending extensive review and resolution on the issue” and would be effective “until further order of the board.” The order was signed by LTFRB Chair Martin Delgra III, and by Board Members Aileen Lizada and Ronaldo […]

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Grab PHL admits it did not inform riders of P2 per minute of travel time extra charges

(Eagle News) — Grab Philippines admitted on Wednesday, April 18, that it did not inform its users of the P2 per minute extra charge per travel time it implemented. “There was no (communication) to the riders inside the app. In the information card, we’ve updated that, but when we raised the P2 per minute, we did not include that,” Brian Cu, Grab country head, said. But Cu was quick to add that there was “nothing […]

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LTFRB approves accreditation of ride-hailing service Hype

(Eagle News) — The Land Transportation Franchising and Regulatory Board on Wednesday, April 18, approved the accreditation of another Transportation Network Company in the country. Hype Transport Systems Inc.’s certificate of accreditation was signed by LTFRB Chair Martin Delgra III and Board Members Ronaldo E. Corpus and Aileen Lizada. It was attested to by Executive Director Samuel Jardin. According to the certificate, Hype’s accreditation will be valid for two years after LTFRB approval. Hype’s accreditation […]

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Amid reports of Grab overcharging, Gatchalian urges LTFRB, PCC to look into TNVS cost structures

By Meanne Corvera Eagle News Service Senator Sherwin Gatchalian has asked the Land Transportation Franchising and Regulatory Board and the Philippine Competition Commission to look into the cost structures of Transportation Network Vehicle Services. The senator made the statement after PBA Rep. Jericho Nograles said Grab was charging its customers an extra P2 per minute of travel time without the approval of the LTFRB. Grab has said the LTFRB was aware of the charges which […]

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LTFRB summons Grab PHL over P2 extra charge per minute of travel time allegations

(Eagle News) — The Land Transportation Franchising and Regulatory Board has issued a show-cause order against Grab Philippines, following PBA Rep. Jericho Nograles’ allegations it was charging riders an extra P2 per minute of travel time. In the order issued on Wednesday, April 11, the LTFRB ordered Grab Philippines to appear before a hearing in the agency on Tuesday, April 17, at 9 a.m. It also ordered the company to explain in writing why its […]

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