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(Eagle News) — Grab Philippines admitted on Wednesday, April 18, that it did not inform its users of the P2 per minute extra charge per travel time it implemented. “There was no (communication) to the riders inside the app. In the information card, we’ve updated that, but when we raised the P2 per minute, we did not include that,” Brian Cu, Grab country head, said. But Cu was quick to add that there was “nothing […]
(Eagle News) — The Land Transportation Franchising and Regulatory Board has issued a show-cause order against Grab Philippines, following PBA Rep. Jericho Nograles’ allegations it was charging riders an extra P2 per minute of travel time. In the order issued on Wednesday, April 11, the LTFRB ordered Grab Philippines to appear before a hearing in the agency on Tuesday, April 17, at 9 a.m. It also ordered the company to explain in writing why its […]
(Eagle News) — Grab Philippines on Wednesday, April 11, denied illegally charging its passengers an additional P2 per minute of travel time. In a statement, Grab Public Affairs head Leo Gonzales said the company “corresponded with” the Land Transportation Franchising and Regulatory Board “to present these changes” in pricing. He said the LTFRB, based on Department Order 2015-011, had “oversight” over Grab’s setting of fares. According to Gonzales, Grab Philippines “was given the opportunity to present in […]
(Eagle News) — The Philippine Competition Commission has ordered ride-hailing service Uber to continue operating its app pending the PCC’s review of the Uber-Grab deal. “The PCC believes that Uber is capable of operating its ride-hailing app in the country, despite its claims that it has already exited the Southeast Asia market,” PCC Chair Arsenio Balisacan said in a statement. According to Balisacan, while Uber was “highlighting the exit,” it “does not emphasize enough its […]
“Secret distress signals” para sa mga TNVS driver, isinusulong (Eagle News) – Maaaring humingi na ng ID ang mga driver ng Grab Philippines sa kanilang mga magiging pasahero. Inanunsyo ito ng Grab sa isang e-mail na ipinadala nila sa kanilang mga customer. Ayon pa sa abiso, maaari itong ipatupad sa gabi. “We assure you that all information shown to our driver-partners will be kept confidential and will only be used for verification purposes,” ayon sa […]
QUEZON City, Philippines (Eagle News) — The App-based ride-sharing service providers, Grab and Uber, welcomed the implementation of the Anti-Distracted Driving Act, saying this would contribute to road safety, benefiting both drivers and commuters. Grab Philippines said that while driving with their mobile phones is part of their livelihood, they would make sure that they will comply with the law. “We have distributed materials to our drivers to make sure they know what they can […]
