Tag: complaints

President Duterte to DILG, DSWD: Probe complaints some PUV drivers did not receive cash assistance from gov’t

(Eagle News) — President Rodrigo Duterte on Monday, July 27, ordered a probe into complaints some public utility vehicle drivers did not receive financial assistance from the government. The President gave the order to the Department of the Interior and Local Government and the Department of Social Welfare and Development as he noted 4.3 million poor and low-income families benefited from the Pantawid Pamilyang Pilipino Program. He added 92.2 million received assistance under the unconditional […]

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Duterte to appoint undersecretary to head citizens’ complaint hotline; SMS system to be added to current setup

(Eagle News)—President Rodrigo Duterte will appoint “in the next few days” an undersecretary who will supervise the citizens’ complaint hotline 8888. Executive Secretary Salvador Medialdea made the revelation as he announced government plans to create another office that will monitor the public’s complaints, and to incorporate a text messaging system to the current setup in an interview over  dzmm radio. “Talagang tututukan na yan because dati, it was under an office of a director..,” Medialdea […]

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BPI apologizes for “system glitch” amid reports of reduced, increased money in clients’ bank accounts

By Meanne Corvera and Jodi Bustos Eagle News Service (Eagle News) — The Bank of the Philippine Islands (BPI) on Wednesday (June 7) said their system was experiencing an “internal data processing error” amid customer complaints the money in their accounts had been reduced or increased. One Jean Tengko said in a Facebook post that she had lost P6000 from her savings account when she checked the automated teller machine. She said when she reported […]

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