(Eagle News) — The Bureau of Customs has said it has resolved 94.41 percent of complaints coursed through Malacañang’s 8888 hotline. In a statement, the bureau said its Customer Assistance and Response Service and concerned offices resolved a total of 270 of the 286 tickets based on 8888’s agency statistics from January to October 2020. Ten pending tickets were also resolved in November while the remaining six tickets or 2.1 percent of the total “are […]
Tag: 8888 hotline
SSS has most number of complaints in 8888 hotline
QUEZON City, Philippines – Just a few days after the launching of the 8888 government hotline, the Social Security System or SSS received the most number of complaints. Most of the complaints against SSS include the delayed release of ID cards as well as the processing of pensions. In second place is the Land Transportation Office regarding the delayed release of license plates. Civil Service Commission Chairman Alicia dela Rosa-Bala advised those using the 8888 […]





