Tag: PAL refund

PAL apologizes for long processing time for refund requests, gives assurance it will fulfill refund obligations

(Eagle News)–The Philippine Airlines gave the assurance on Saturday, Sept. 19, that it was committed to fulfilling all its “refund obligations,” as it apologized to its passengers for the long processing time for the same. In a statement, PAL noted that it was  “doing all we can to cope with the massive deluge of refund requests” that it received after the global pandemic forced it to cancel more than 60,000 PAL flights since March 2020, […]