Cebu remains to be the largest and most practical choice for knowledge process outsourcing (KPO) firms looking for viable locations outside Manila due to its diverse and skilled labor pool, according to Colliers International. KPO companies offer higher value outsourcing services such as medical transcription (health information management), software engineering, and finance and accounting. In Cebu, “dominant driver is still labor pool,” Joey Bondoc, Research Manager of Colliers International said. The share of KPO […]