Tag: illegal charges

Grab PHL admits it did not inform riders of P2 per minute of travel time extra charges

(Eagle News) — Grab Philippines admitted on Wednesday, April 18, that it did not inform its users of the P2 per minute extra charge per travel time it implemented. “There was no (communication) to the riders inside the app. In the information card, we’ve updated that, but when we raised the P2 per minute, we did not include that,” Brian Cu, Grab country head, said. But Cu was quick to add that there was “nothing […]