Tag: call center agents

12 injured after Makati building elevator malfunctions, plummets over 20 floors

(Eagle News) — Twelve people were hurt after an elevator in a building in Makati malfunctioned early Friday morning. A dzbb report said the 12 people, mostly call center agents, sustained minor injuries after the elevator in the PBCom building on Ayala Ave. plummeted from the 52nd floor to the 38th floor around 1 a.m. Upon reaching the 38th floor, the elevator’s emergency brake was activated but its doors refused to open on the 12th […]

BPO firm hires Ilocanos as call center agents

LAOAG CITY, December 3 (PIA) – At least 126 residents from Ilocos Norte were already hired by the Expert Global Solutions (EGS) since it started its operations in Laoag City in September 2013. Crystal Kate Jondonero, the EGS’ recruitment assistant, said of the 126 Ilocano employed at EGS–Business Process Outsourcing (BPO), 115 are now working as call center agents while 11 are now serving as administrative or support staff. “Our recruitment activities are continuing, given […]