Tag: Bank of the Philippine Islands

Several BPI electronic, ATM services unavailable from April 5 to 7

(Eagle News)–Some electronic and automated teller machine services of the Bank of the Philippine Islands will be unavailable from April 5 to 7. BPI said the online banking, mobile app, Bizlink platform, ATMs and cash accept machines, and debit and prepaid card services will be temporarily unavailable from 10 p.m.  of Friday, April 5, to 5 a.m. of April 7, Sunday. BPI said this was because of a major systems upgrade to “enhance client experience.” […]

BSP: Members of the public should bring “faceless bill” to us if they come across it

(Eagle News) – The Bangko Sentral ng Pilipinas on Thursday called on members of the public to come forward should they come across a “faceless” bill. “Pakiusap sa mga tao, pag may nakuhang ganyan, maaari pong dalhin sa BSP. Kung napatunayan naming na totoo ang pera, papalitan namin agad,” Carlyn Pangilinan, head of the BSP’s currency management sector, said in an interview over radio dzbb. According to Pangilinan, they could also go to the nearest […]

BSP, BPI probe “faceless” P100 bills incident

(Eagle News) — The Bangko Sentral ng Pilipinas is now looking into why a netizen withdrawing money from an automated teller machine was given “faceless” P100 bills instead. In a statement, the Bank of the Philippine Islands said it was also probing the matter. “We will provide updates once available,” BPI said. In her Facebook account, Earla Anne Yehey posted pictures of the P100 bills she said she withdrew. They do not have the face […]

BDO blocks ATM cards that “may have been compromised”

(Eagle News) — Banco de Oro Unibank on Friday said it blocked some automated teller machine cards after an increased number of reports about data skimming. In a statement, BDO said the blocked debit and cash cards were those “we believe may have been compromised.” The bank did not say, however, how many cards these were. “For those whose cards were blocked, over-the-counter withdrawals at BDO branches are allowed free of charge,” BDO said. It […]

BPI apologizes for “system glitch” amid reports of reduced, increased money in clients’ bank accounts

By Meanne Corvera and Jodi Bustos Eagle News Service (Eagle News) — The Bank of the Philippine Islands (BPI) on Wednesday (June 7) said their system was experiencing an “internal data processing error” amid customer complaints the money in their accounts had been reduced or increased. One Jean Tengko said in a Facebook post that she had lost P6000 from her savings account when she checked the automated teller machine. She said when she reported […]